Coronavirus (COVID-19) – Guest Safety

The safety of guests attending Concours of Elegance is our top priority. We have worked alongside our caterer to make necessary changes to the food offer and service to ensure your safety.

HOSPITALITY AND VENUE COVID-19 GUIDELINES 

1Please ensure that nobody comes to site who should be following the government ‘Stay At Home’ guidance and isolating themselves. This should be for individuals who have symptoms of COVID-19, live in a household or are in a support bubble with someone who has symptoms, and those that have been advised to self-isolate as part of the government’s test and trace service.
2Please wash your hands regularly at the sanitising stations provided around the event.
3Face – If you are in a crowded area we would encourage you to wear a mask.
4When arriving at the VIP marquee the host will be asked for their name and also to confirm the guest names.
5Please advise when booking your party if anyone is in the category of vulnerable, extremely vulnerable, or pregnant. A guest member will be deemed as ‘vulnerable’ if they have certain health conditions, meaning they are at higher risk of severe illness from COVID-19. Therefore, they are asked to take particular care to minimise contact with others outside their household by practising social distancing measures.
6Please be aware the venue operates a cashless policy.

HOSPITALITY CUSTOMER EXPERIENCE

Guests will be allocated space in the hospitality Marquee or the hospitality cabanas

1VIP greeted at the host station by Thorough Events host team. Protocol of food and drink explained, advised of toilet locations and hand wash stations.
2VIP will be collected from the drinks reception and taken to their designated table.
3Water, wine, and condiments will be available on the table.
4A bar will be in operation for those who wish to purchase additional drinks, no cash.
5When guests depart the table will be cleared.

MEASURES IN PLACE FROM GUIDANCE ISSUED

1Distance between tables is 2m or 1m+ from chair back to chair back.
2Assisted service allows minimal contact with service staff. Wine and water will be on the tables for guests in advance.
3One-way system in/out of marquee allows minimal cross-over points for guests and staff.
4Hand washing facilities will be readily available alongside a hand sanitiser gel on each table.
5We will also be conducting an enhanced cleaning regime throughout the event.
6We will also ensure that there is the an appropriate level of ventilation in any enclosed spaces at the event.

ASSURANCES FROM OUR CATERER 

1Fitness to work assessment carried out on each member of staff
2Full risk assessment on all activities
3Physical and personal distancing measures will be in operation
4Effective hand washing briefing and stations in operation
5Face masks/coverings will be worn by the team
6In addition to the following specific procedures, all Standard Operating Procedures in the Food Safety and Health and Safety Management Systems are in place.