FREQUENTLY ASKED QUESTIONS

I’ve purchased my ticket, when can I expect to receive it?

If you have selected to purchase an eTicket, your eTicket can be downloaded via the link found in your confirmation email. Please note your ticket can be shown on your device and does not need to be printed. For further information on eTickets, please click the link below.

For information on ticket types and prices, please click the link below.

Please note:
Tickets cannot be purchased on the gate and must be purchased online in advance.

Are pets allowed?

Dogs are not permitted within the palace, courtyards or gardens unless they are trained assistance dogs. This includes medical alert dogs. We are happy to provide water on request.

What to wear

Concours of Elegance is a great occasion to dress up. Smart casual attire will work best.

Is food available to purchase on site?

Feast your eyes on a range of delicious food and drink, available to purchase throughout the course of the event. Or take a look at our VIP offerings on the link below for exclusive access to a luxury summer lunch and enclosure.